Customer Concierge & Support
Our London-based horological team is available Monday to Friday, 9:00 AM – 6:00 PM (GMT).
Registered London Office
14 St. James's Square
St. James's, London SW1Y 4LG, United Kingdom
Concierge Hours
Monday – Friday
9:00 AM – 6:00 PM GMT (Excluding UK Bank Holidays)
Official Corporate Information
- Company Name: FIRLE HOROLOGY LTD
- Company Registration Number: 12849021 (Registered in England and Wales)
- VAT Identification: GB 384 9201 14
- Managing Director: Edward Vance
- Primary Website: fresh-palaces.com
Support Inquiries Handled
- Checking allocation status and Royal Mail tracking numbers
- Exercising your 30-Day Money-Back Return Guarantee
- 2-Year International Warranty service and routine mechanical maintenance
- UK GDPR data protection and account inquiries